Effective date: September 5, 2026
Last updated: September 5, 2026

Olive Wood Arts Works (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit olivewoodarts.com, contact us, subscribe to communications, or purchase products when online shopping becomes available.

1. Who We Are

The website is operated by:

Legal name: Olive Wood Arts Works
Address: 3109 Sundown Ln, Saginaw, MI 48603
Email: sales@olivewoodarts.com

2. Information We Collect

We may collect:

• Contact information, including your name, email address, telephone number, and messages you send us.

• Order information, including products purchased, billing and shipping addresses, and transaction details.

• Account information if customer accounts are introduced.

• Marketing preferences and newsletter subscriptions.

• Technical information, including your IP address, browser type, device information, referring pages, pages visited, and cookie identifiers.

• Any other information you voluntarily provide through forms, reviews, surveys, or customer-support communications.

Payment information may be collected and processed directly by a third-party payment provider. We do not store complete payment-card details unless expressly stated at checkout.

3. How We Use Information

We may use personal information to:

• Display and improve our olive wood products and website.

• Respond to inquiries and provide customer support.

• Process payments, orders, deliveries, returns, and refunds.

• Create and manage customer accounts.

• Send service-related communications.

• Send promotional communications where you have consented or where otherwise permitted by law.

• Prevent fraud, maintain security, and protect our legal rights.

• Meet tax, accounting, customs, and other legal obligations.

• Understand website use and improve its performance.

Where applicable, we process information based on your consent, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and protecting our business.

4. Cookies and Similar Technologies

We may use necessary cookies to operate the website and optional cookies for analytics, preferences, or advertising. Where required, optional cookies will not be used without your consent.

You may manage cookies through our cookie banner or browser settings. Disabling necessary cookies may affect website functions, including shopping and checkout.

See our Cookie Policy or cookie settings for further details.

5. How We Share Information

We may disclose information to service providers that help us operate the website and business, such as:

• Website hosting and e-commerce providers.

• Payment processors.

• Delivery and postal companies.

• Email and customer-support services.

• Analytics and security providers.

• Accountants, legal advisers, insurers, and government authorities where necessary.

These parties may use information only as permitted by their agreements with us and applicable law.

We do not sell personal information or share it for cross-context behavioural advertising.

We may disclose information if required by law, to protect our rights or users, or in connection with a merger, sale, or transfer of the business.

6. International Transfers

Some service providers may process information outside your country. Where required, we use appropriate safeguards for international transfers, such as approved contractual protections or transfers to jurisdictions recognised as providing adequate protection.

7. Data Retention

We retain information only as long as reasonably necessary for the purposes described in this policy. Retention periods may depend on the type of information, our relationship with you, legal requirements, dispute-resolution needs, and fraud prevention.

Order and transaction records may be retained for the period required by tax, accounting, customs, and consumer-protection laws. Marketing information is retained until you unsubscribe or withdraw consent, subject to limited suppression records needed to respect your request.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information.

• Ask us to correct inaccurate or incomplete information.

• Request deletion of your information.

• Restrict or object to certain processing.

• Receive certain information in a portable format.

• Withdraw consent at any time.

• Opt out of marketing communications.

• Lodge a complaint with your local data-protection authority.

• Opt out of the sale or sharing of personal information where applicable.

To exercise a right, contact us at sales@olivewoodarts.com. We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights.

9. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in an email or contacting us. You may still receive necessary communications about inquiries, orders, payments, deliveries, or policy changes.

10. Information About Children

Our website is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.

11. Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

12. External Links

The website may contain links to third-party websites or social-media platforms. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

13. Changes to This Policy

We may update this Privacy Policy when our services, online store, technology, or legal obligations change. The revised version will be posted on this page with an updated effective date. Material changes may also be communicated through the website or by email where appropriate.

14. Contact Us

For questions, requests, or concerns about this Privacy Policy or our handling of personal information, contact:

Olive Wood Arts Works
Email: sales@olivewoodarts.com
Address: 3109 Sundown Ln, Saginaw, MI 48603